Cancellation & Refund Policy
Cancellation of Donations:
- We understand that circumstances may arise where you need to cancel your donation. To request a cancellation, please contact OUR Happiness Foundation directly through the provided contact information on our website or donation platform. We will review your request and provide assistance accordingly.
Refund Policy:
- As a non-profit organization, we rely on the generous support of donors like you in order to carry out our mission and initiatives. Therefore, we generally do not offer refunds for donations made to our organization, including but not limited to monetary contributions, in-kind donations, or sponsorship fees.
Exceptional Circumstances:
- In certain exceptional circumstances, such as a processing error or fraudulent activity, we will consider refunding or rectifying the donation. Please get in touch with us immediately if you believe such circumstances apply to your donation.
Communication and Documentation:
- We aim to maintain effective communication with our donors. If you have any concerns or questions regarding your donation or refund, please reach out to our organization and provide any relevant documentation or evidence to support your inquiry.
Modification of Donations:
- If you would like to modify or change the purpose of your donation after it has been processed, please contact our organization as soon as possible. We will make reasonable efforts to accommodate your request based on availability and feasibility.